We get this question all the time and the answer is yes! As long as you have a landline that does not already have any text functionality (like a Google Voice or Skype number), we can register that as the number texts send out from. The term for using a 10-digit business line is long code technology. If you're currently using a 5-digit number provided by Zingit, that is called short code.
Benefits to Long Code Technology
- Patient familiarity - they recognize your number or at least the local area code
- Ease of advertisement - you can say or display things like 'Call or Text us at XXX-XXX-XXXX'
- Catch all capability - our technology allows for anyone to text your business line, even if they are not already a contact in Zingit or your scheduling system
Benefits to Short Code Technology
- High volume communication - if your office sees over 200 patients a week, this is the preferred option for you. Short code technology is only used for Business to Person communication, it is built to support a lot of messages
- Higher delivery rate - COME BACK TO
How to get started?
If you are interested in registering your business line as your primary texting number, contact our support team. We have a long code specialist who will help get you set up within a business day.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article